Warranty Policy

Warranty Policy

Last updated: 23 October 2026

12-month amrkart warranty
Every refurbished laptop, MacBook and desktop sold on amrkart comes with a 12-month warranty from the date of delivery.

1. What is covered

The warranty covers hardware faults that happen during normal use, including:

  • Motherboard and processor
  • RAM and storage (SSD / HDD)
  • Display panel – no display, lines or dead areas (not physical cracks)
  • Keyboard, touchpad, speakers, webcam and ports (USB, HDMI, charging port)
  • Wi-Fi and Bluetooth

2. Battery and charger

The battery and charger are covered for 6 months from delivery. Refurbished laptop batteries are tested before dispatch, but battery backup naturally reduces with use and age; lower backup time alone is not a fault.

3. What is not covered

  • Physical damage – drops, cracked screen, broken hinge or body after delivery.
  • Liquid damage, burns or damage from power surges.
  • Devices opened, repaired or modified by anyone other than amrkart, or with the warranty sticker removed.
  • Software problems, viruses, data loss, or operating system and apps installed by you.
  • Cosmetic marks and normal wear, and accessories such as bags, mouse or cables.

Please keep a backup of your data. amrkart is not responsible for data on a device sent for service.

4. How to make a warranty claim

  1. Contact us at contact@amrkart.com or on WhatsApp at +91 91306 91306.
  2. Share your order number, a short description of the problem and a photo or video if possible.
  3. Our team will first try to solve the problem remotely. If the device needs service, we will share pickup or shipping instructions.
  4. After diagnosis we will repair the device or replace the faulty part. If it cannot be repaired, we will offer a replacement device of the same or similar specifications.

Repairs are usually completed within 7–10 working days after we receive the device.

5. Contact us

amrkart
Email: contact@amrkart.com
WhatsApp / Phone: +91 91306 91306